Contact the desk

Cotejo Desk is an editorial desk, not a customer support service. We have two e-mail addresses and a person reads both of them.

• Corrections and editorial content: [email protected]
• General enquiries, topic suggestions and press: [email protected]

We publish no telephone number and no postal address: the desk works by e-mail.

How to request a correction

On the About the desk page we commit to correcting whatever is out of date. For that commitment to be real, your message needs three things:

• the exact address of the page where the problem is;
• which sentence or which fact looks wrong, ambiguous or expired to you;
• the source that shows the current condition: the operator's page, its official app-store listing or the document where it appears today.

With those three things we can check the point and correct the text. Without the source we can only note the doubt and re-read the operator's page ourselves, which is slower and sometimes not enough.

What the desk cannot do

The desk cannot access your trading account, nor unblock it, verify it or recover it. We are not the platform: we have no administration panel, no internal contact and no privileged route for moving a case along.

If your question is about an account, a deposit, a withdrawal, an identity verification, a block or a balance, it has to go to the operator's own support, through the channels it publishes on its site and in its app. Writing to us speeds up nothing and delays your case.

We also give no personal recommendations about what to trade, how much to put in or when to enter. Nothing we publish is financial, investment, legal or tax advice.

Advertising and paid content

We do not sell articles, we do not insert links on request and we do not publish texts written by third parties as though they were ours. How the site is funded is set out on the affiliate disclosure page, and what it says there applies equally to any proposal that reaches us by e-mail.

Before you write

Trading these products involves significant risk and can result in the loss of the invested capital. This site is for people aged 18 and over only.